Shop Policies

 

Calligraphy Order Process

1. You and I go over the details of your order, and I send you a quote.
2. Once quote is approved by you, I create a custom listing for a 50% non-refundable deposit.
3. All orders take 2 weeks from the date I receive your cards, or if I am providing the cards for you, since the date of the deposit payment.
4. You send me the list of your guests preferably via: excel, google sheets, word, google doc. If you only have the details in PDF, I can try to work with that :)
5. Once your order is complete. I will message and send you the final custom listing for final payment. You also choose and pay for your shipping method here.
6. You receive your beautiful calligraphy goodies!


Store Policies & Shipping

1. Order takes 2 weeks to be made. However, if you need your order to have a faster turn around time, I will be more than happy to accommodate you. There is however a $50 rush fee.
2. 50% non-refundable deposit is needed before any order is started.
3. Shipping transit time and quality varies based on the shipping carrier. While completing your final payment is when you are asked to choose your shipping carrier and shipping time.
4. Please be aware that Paperloveme Calligraphy is not responsible for any shipping issues, such as delayed shipping or lost of package. I will do my best to make sure that I inform you if any exceptions in shipping occur while in transit, but once your order is shipped, it is no longer Paperloveme's responsibility.
5. When choosing a shipping carrier, please be aware of the following:
6. USPS is the cheapest option. First class mail takes 7 to 10 days. Priority Mail takes 2 to 3 days. However, there has been postal service shipments that have been lost or delayed. I will say about 85% of my shipments have made it ok and on time.
7. UPS is the most expensive option. Ground takes 5 to 7 days. 2 Day Air is guarantee delivery in 2 days. Next Day Air is also guaranteed. All my shipments have made it on time.